News - Insurers warned on cold calling
Thursday, January 3rd, 2008Insurance firms have been warned by the Financial Services Authority (FSA) to improve the way they “cold-call” potential customers.
After looking at the way 43 firms sold insurance policies over the phone, the FSA concluded that customers were in danger of being treated unfairly.
The FSA said the standard of sales involving cold calling was “poor”.
However, the […]