News - Friends Provident fined £675,000
Saturday, December 1st, 2007Friends Provident has been fined 675,000 for mis-handling mortgage endowment complaints.
The Financial Services Authority said the company’s treatment of complaints had, in the past, been “biased” against customers.
The insurer is now reviewing all complaints it rejected between January 2000 and 10 February 2003.
Millions of people in the 1980s took out endowments - a […]